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Privacy Policy

Angels Ventures Ltd t/a Angels Restaurant is committed to safeguarding the privacy of our customers and website visitors and their personal data. Our privacy policy documents our actions as a data controller of the personal data of our customers and website visitors; i.e. the purposes and means of processing such information.

Types of information we collect
We receive, collect and store certain information you enter on our website or provide us with in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; computer and connection information. We also use software tools to measure and collect session information, including page response times, length of visits to certain pages and page interaction information. We also collect personally identifiable information on our website forms and when accepting telephone reservations, including name, telephone number and email address and details of any special requirements (such as dietary needs) , when provided.

 

How this information is collected
When you complete a form on our website, as part of the process, we collect personal information you give us, such as your name, telephone number or email address. Your personal information will always be held securely and will only be used to enable us to contact you for the reasons stated below.

 

Why this information is collected
We collect Non-personal and Personal Information for the following purposes:

  1. To provide session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. This facilitates us making our website as accessible as possible to our users.

  2. To allow us to respond to table reservation requests, general enquiries and employment enquiries.

  3. To allow us to send our newsletter to customers who choose to receive it, by completing the “subscribe” form on our website.

  4. To allow users to remove their email address form our database by entering it in the “unsubscribe” form on our website.
     

How our site visitors' personal information is handled
Our company website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to make our menus and restaurant information available to you. Your data may be stored through general Wix.com applications. This data is stored on secure servers behind a firewall. Wix’s privacy policy is available at: https://www.wix.com/about/privacy
Our “Book Online”, “General Enquiries” and “Employment Enquiry” forms are hosted and processed by Jotform. This data is stored on secure servers behind a firewall. Jotform’s privacy policy is available at: https://www.jotform.com/privacy
Our “Subscribe” and Unsubscribe” forms are hosted and provided by Mailchimp. This data is stored on secure servers behind a firewall. Mailchimp’s privacy policy is available at: https://mailchimp.com/legal/privacy
Both Jotform and Mailchimp act as data processors in that they process data on our behalf, in order to provide a service to us.
When making an online reservation, some of your personal data is also recorded into our secure electronic diary system. This personal data comprises your name, telephone number and any other information you provide to us. This can include dietary requirements or allergies, or notification that a guest may have a disability. This information is stored securely behind a firewall and access to our diary is limited to approved staff members only. This data is used to allow us to plan our table allocations, allow us to contact you regarding your reservation and to alert our kitchen to any special requirements of our guests.
Appropriate processes and procedures are employed by us, to ensure that your data is available only to limited and designated members of our staff, for the sole purpose of responding to your enquiry. Your personal data is never shared with any other third parties unless there is a  requirement to do so by legal enforcement agencies.

How we communicate with our site visitors
We may contact you to confirm a reservation or respond to an enquiry. We may do so either by telephone, email or both. We will also contact you by email to send you our newsletter - only if you have already subscribed to this. You may opt out at any time using the “unsubscribe” form on our website, by clicking the “unsubscribe” link provided on any of our newsletters, or by emailing us at info@angelsribchester.co.uk.

 

How we use cookies and other tracking tools
Our website alerts users that our website uses cookies, the first time a page is opened. A cookie is a file containing an identifier (a combination of letters and numbers) sent by a web server to and then stored by a web browser. Cookies accelerate page loading times and facilitate some website functionalities. Our website utilises both persistent cookies, which remain stored by a web browser until a set expiry date, and session cookies, which expire when the web browser is closed. It is possible to disable cookies although this may impact some of the interactive features (such as web forms) on our website.
We utilise Google Analytics to analyse how visitors navigate our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. This allows us to see how visitors navigate our website and assists us with providing the best experience to our users. Google's privacy policy is available at: https://www.google.com/policies/privacy/

Social Networks – Links to our Facebook & Twitter pages reside on our website. You can view the privacy policies of these service providers at https://en-gb.facebook.com/policy.php and https://twitter.com/en/privacy#update respectively.

 

How our site visitors can withdraw their consent
If you don’t want us to process your data anymore and receive our newsletter, please utilise the “unsubscribe” form on our website or click the “unsubscribe” link provided on any of our newsletters. Alternatively, you may contact us at info@angelsribchester.co.uk or send us mail to: Angels Restaurant, Fleet Street Lane, Ribchester, Preston. Lancashire. PR3 3ZA

 

Privacy policy updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

Questions and contact information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@angelsribchester.co.uk or send us mail to: Angels Restaurant, Fleet Street Lane, Ribchester, Preston. Lancashire. PR3 3ZA

Privacy Policy Updated May 2018

01254 820212

Chic, cosmopolitan dining ...

in the heart of the Ribble Valley

Angels Restaurant, Fleet Street Lane, Ribchester, Preston, Lancashire. PR3 3ZA