Types of information we collect
We receive, collect and store certain information you enter on our website or provide us with in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; computer and connection information. We also use software tools to measure and collect session information, including page response times, length of visits to certain pages and page interaction information. We also collect personally identifiable information on our website forms and when accepting telephone reservations, including name, telephone number and email address and details of any special requirements (such as dietary needs) , when provided.
How this information is collected
When you complete a form on our website, as part of the process, we collect personal information you give us, such as your name, telephone number or email address. Your personal information will always be held securely and will only be used to enable us to contact you for the reasons stated below.
Why this information is collected
We collect Non-personal and Personal Information for the following purposes:
To provide session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. This facilitates us making our website as accessible as possible to our users.
To allow us to respond to table reservation requests, general enquiries and employment enquiries.
To allow us to send our newsletter to customers who choose to receive it, by completing the “subscribe” form on our website.
To allow users to remove their email address form our database by entering it in the “unsubscribe” form on our website.
How our site visitors' personal information is handled
Both Jotform and Mailchimp act as data processors in that they process data on our behalf, in order to provide a service to us.
When making an online reservation, some of your personal data is also recorded into our secure electronic diary system. This personal data comprises your name, telephone number and any other information you provide to us. This can include dietary requirements or allergies, or notification that a guest may have a disability. This information is stored securely behind a firewall and access to our diary is limited to approved staff members only. This data is used to allow us to plan our table allocations, allow us to contact you regarding your reservation and to alert our kitchen to any special requirements of our guests.
Appropriate processes and procedures are employed by us, to ensure that your data is available only to limited and designated members of our staff, for the sole purpose of responding to your enquiry. Your personal data is never shared with any other third parties unless there is a requirement to do so by legal enforcement agencies.
How we communicate with our site visitors
We may contact you to confirm a reservation or respond to an enquiry. We may do so either by telephone, email or both. We will also contact you by email to send you our newsletter - only if you have already subscribed to this. You may opt out at any time using the “unsubscribe” form on our website, by clicking the “unsubscribe” link provided on any of our newsletters, or by emailing us at firstname.lastname@example.org.
Social Networks – Links to our Facebook & Twitter pages reside on our website. You can view the privacy policies of these service providers at https://en-gb.facebook.com/policy.php and https://twitter.com/en/privacy#update respectively.
How our site visitors can withdraw their consent
If you don’t want us to process your data anymore and receive our newsletter, please utilise the “unsubscribe” form on our website or click the “unsubscribe” link provided on any of our newsletters. Alternatively, you may contact us at email@example.com or send us mail to: Angels Restaurant, Fleet Street Lane, Ribchester, Preston. Lancashire. PR3 3ZA
Questions and contact information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at firstname.lastname@example.org or send us mail to: Angels Restaurant, Fleet Street Lane, Ribchester, Preston. Lancashire. PR3 3ZA